Free Shipping is provided via Canada Post.  Your package ships in 1 – 3 business days via regular mail.  Canada Post does not provide tracking information. Canada Post provides a guideline of 5-7 business days. If you have not received your package within 14 business days, please contact us

If you have not received your order within 14 days, please contact us at

If you select free shipping you will receive an envelope packaged with a maximum 20 units in the envelope. If you have ordered in excess of 20 units and you selected free shipping you will receive multiple envelopes. Although we ship your items together Canada Post may deliver one envelope first then followed by the second envelope.

Our masks are one size fits most. The fit may vary based on face size. Refer to the photos on our website for sizing guidance. A smaller adult may require the Child size.

Due to the size of the face shields, we must ship in a box; Expedited shipping is our only option.

Yes we offer curbside pick up at Erie Meats Factory Outlet, 3161 Wharton Way, Mississauga, Ontario. This can be arranged by sending an email to

We work to respond to all emails within 48 hours. Please send us an email if you have not received a response within that time.

As in most online orders, we process payment when the order is placed.

We do not offer PayPal.

Due to health regulations we are unable to accept returns.  Please check our website and confirm sizes prior to ordering.

Once an order is placed and your card is charged we send a confirmation via email.  Please check your spam or junk folder.